Wedding Terms & Conditions
Ensuring smooth operation on your special day
Terms & Conditions

Comfort Inn & Suites Robertson Gardens in Brisbane is renowned for its professionalism and service when catering to the vast range of requirements of the Bride and Groom. There are certain policies which we have found ensure the smooth running of the function to everyone’s satisfaction. Prices are subject to increase.

Ceremony Inclusions

 

Exclusive use of our beautifully landscaped Gazebo area or the Musgrave Gardens is included in our Wedding Packages. Ceremony includes a red carpet, skirted Registry table, seating for 40 guests, table and CD player, and two pillars with silk floral arrangements.

Reception Rooms

 

We have two beautifully appointed reception rooms being our Gardens Restaurant and Musgrave Room.

Musgrave Room                  up to 110 persons, (100 guests, plus 10 persons on bridal table)

Gardens Restaurant          up to 70 persons, (60 guests plus 10 persons on bridal table)

Our reception rooms are to be vacated by the following times:

Evening Reception – 12 midnight

Lunch Reception – 6.00pm

Morning Reception – 3.00pm

Menu Selection-Choosing Together

 

We are most pleased to assist in the choice of menu from a superb range of food and beverage items. We will advise you in the preparation of specialty menus if required. To ensure your needs are met, please finalise your menu requirements at least 6 weeks prior to your function.

Function Extension-Evening

 

Licensing laws require our function rooms be vacated by 12 midnight.

Surcharge For public holidays-15%

 

A surcharge of 15% of total expenditure will apply on public holidays.

Accomodation

 

A special hotel room rate is available for wedding guests.

Minimum Numbers

All Wedding Packages have minimum numbers allocated. Please refer to each package for these numbers.

A room hire fee of $400.00 applies to all weddings not meeting the minimum number requirements.

Tentative Bookings

 

A deposit of $500.00 is required to confirm your booking. A tentative booking will hold the room for 14 days, however, if there is no confirmation made within this period of time the room will be automatically released.

Room Access

 

Access to the room is allowed at the time arranged with the organizer. We do not allow access to the room before the date of the function unless it is prearranged.

Final numbers and details – so we know exactly

To ensure maximum efficiency, we must have a guarantee of the minimum numbers 5 working days prior to the function. This will be the minimum number that will be charged and catered for. We also require table plans, seating arrangements and other decorative items for the function to be supplied 5 working days prior to the function.

Insurance – Taking care

 

The Hotel is extremely fastidious when looking after people and their belongings. Unfortunately, we cannot take responsibility for the damage or loss of any property including vehicles belonging to attendees, before, during or after a function, and suggest that insurance cover be arranged for valuable articles.

Damage – IT could be embarassing

 

Accidents happen and could possibly be prevented by liaison between the organiser and our staff in arranging your function. Any damage to walls, carpets, furniture or fixtures is the responsibility of the organiser and will be charged accordingly. Normal cleaning is included in your room hire charge. Should excessive cleaning be required, a charge of $50/hour will apply.

Due to the delicate nature of our garden venues, fresh flower petals and bubbles are the only items allowed to be used.  Rice, Confetti and Glitter are not permitted to be used in any of the Gardens, Function Rooms or Accommodation Rooms.  Additional cleaning fees mentioned above will be charged to clean up these items.

Cancellation

 

We would be disappointed should you cancel your booking. If the cancellation occurs within 30 days prior to the event, the deposit will be automatically forfeited. If however the cancellation occurs within 14 days prior to the event, then 50% of the estimated potential revenue for the function will be required to be paid.

N.B. Any cancellations must be received in writing.

Liquor and Food

 

We are unable to permit the patron, guests or invitees to bring liquor and food into licensed premises. We do not allow external catering to be brought onto the property due to Health and Safety Regulations.

Payment and Accounts

 

Once you have confirmed your booking we do require that a deposit of $500.00 be paid within 7 days of confirmation. We do not require any other payments until final numbers have been given 5 days prior to the function date, when settlement of the account is required. If payment has not been received at this time, management reserves the right to cancel the function.

Security

 

The Hotel reserves the right to request security arrangements at the clients own expense.

For a printable version of the above terms and conditions: Download Wedding Terms Form [pdf]

Contact Us

  • 281 Kessels Road, Nathan, Southside <br>Brisbane
  • +617 3875 1999<br>
    Toll Free 1800 777 374