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FREQUENTLY ASKED QUESTIONS

Reservation Changes
& Cancellations

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  • ​​Change or cancel up to 24 hours before check-in for most rates. 

  • Online travel agent bookings should be modified through the respective agent.

Reception
& Accessibility

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  • Our reception is operational 24/7 for your convenience.

On-site
Facilities

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  • Enjoy our Gardens Restaurant, open for breakfast and dinner, with room service options for lunch.

Workspace
Rooms

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  • Day use rooms available with office setup, unlimited Wi-Fi, and access to room-service menu.

Check In/Out
Times

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  • Check-in: From 2pm

  • Check-out: Before 10am

Contactless
Check In/Out

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  • Zero-contact process available. Key return box provided for contactless check-out.

Cleaning
Protocols

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  • Rooms left vacant for 72 hours post-departure for safety. Enhanced cleaning measures in place for both rooms and public areas.

Tailored Packages
for Group Bookings

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  • Our team can customize accommodation, dining, and activity packages to suit your group's needs. Visit our Group Bookings page for more details and to make an enquiry.

FIND US

Address

281 Kessels Road

Nathan, QLD, 4111

Contact

(07) 3875 1999

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Opening Hours

Reception

24 hours a day, 7 days a week

Check In

2:00 PM

Check Out

10:00 AM

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